Contact us for more information about the IQMax Mobile Application Platform or any of the products that are available.

Support

Your business is appreciated and your satisfaction is top priority. While we strive for perfection in our products and look for ways to minimize the issues that can occur, we recognize that you may still have questions on operation or face a problem that you are uncertain on how to deal with.


IQMAX HELP DESK INFORMATION


Customers will need to contact the IQMax Help Desk at support@iqmax.com, or via telephone at (704) 377-2202, Option 1

Or, log onto the Support Page

The IQMax Help Desk will be available between 8:30 A.M. – 5:30 P.M. EST. Monday – Friday to facillitate IQTray installation.

DISTRIBUTOR PURCHASED SOLUTIONS


If you have purchased a solution through a distributor, please contact their helpdesk first for resolution of your issue. If you are unable to reach the distributor or are uncertain as to how to contact the distributor, please contact us directly for assistance.

To aid in resolving your issue please have the following information ready:

  • Your distributor’s name
  • Your organization’s Name
  • Your user name

IQENTERPRISE TROUBLE SHOOTING GUIDE

Please check the IQEnterprise Trouble Shooting Guide for answers to common questions, and resolution to the most common issues you may encounter.

IQEnterprise Trouble Shooting Guide

SUPPORT SERVICES CONTACT INFORMATION

Support services are available at your convenience Monday through Friday from 8:30 A.M. through 5:30 P.M. Eastern Standard Time.
To contact support by telephone, please call (704) 377-2202, Option 1 from the automated menu.

To contact support via email, please send all support requests to support@iqmax.com

For all hardware specific problems please contact the hardware manufacturer.

For Sales:  Email sales@iqmax.com


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